Privacy and Cookies Policy

This privacy and cookies policy sets out how I (Alexandra Crossley, Crossley Copywriting) use and protect any information you provide when you use this website.

I am committed to safeguarding your privacy and keeping your personal information secure. I will only use your information to provide the services you request from Crossley Copywriting, to send marketing communications with your consent and for administrative purposes.

How I collect information

I collect information when you:

visit this website

make contact via email or telephone

make an enquiry

arrange a meeting

I use cookies on my website and will ask you to consent to my use of cookies when you first visit my website.

What information I collect

your name, job title and company name

your contact details such as email address, telephone number and postal address

details relating to your enquiry

details that form part of your client brief

demographic information such as location

website usage data

cookies

 

What I do with this information

Provide you with copywriting and marketing services

Internal record keeping and administrative purposes

Improve my products and services

Improve your user experience of my website

Share marketing communications about Crossley Copywriting

Security

I am committed to safeguarding your privacy and keeping your personal information secure to prevent unauthorised access or disclosure.

The hosting facilities of this website are situated in the UK and are subject to GDPR.

I am registered with the ICO (Information Commissioner’s Office), Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Helpline number: 0303 123 1113.

I respect your data, and will never sell, distribute or lease your personal information to third parties unless I am required by law to do so.

I will only share your personal data with another company where you have provided your consent and specifically requested for this to take place.

You acknowledge that personal data that you submit for publication through this website or services may be available, via the internet, around the world. I cannot prevent the use (or misuse) of such data by others.

This website contains links to other websites. When you use these links to leave this website I am no longer responsible for the protection and privacy of your information.  This Privacy and Cookies policy only applies to this website (Crossley Copywriting).

How I use cookies

Cookies are small text files that are placed on your computer by websites you visit. Cookies enable a website to recognise your browser and capture information to help them work more efficiently. To read more about cookies and how you can manage them, visit https://www.allaboutcookies.org/cookies/.

This website uses Google Analytics, a web analytics service which helps me to understand how visitors use my website. This in turn enables me to optimise my website.

You can remove cookies by adjusting the settings on your computer.

In control of your data

Personal data that I process for any purpose or purposes shall not be kept for longer than is necessary for that purpose.

You may request details of personal information which I hold about you by writing to:

Alexandra Crossley, Crossley Copywriting, Woodlands, Taverham Park Avenue, Taverham, Norfolk NR8 6TB or email: hello@crossleycopywriting.com

If you wish for your data to be removed from my files or if you believe any information that I am holding on you is incorrect or incomplete, please use the contact details provided above. If you make a request, I have one month to respond to you.

You can learn more about your individual rights by visiting:

https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

Amendments

This policy is effective from 1 April 2020.

I may update this policy from time to time by publishing a new version on my website.

You should check this page occasionally to ensure you are happy with any changes to this policy.

My details

This website is owned and operated by myself, Alexandra Crossley, Crossley Copywriting.

You can contact me using my website contact form, by email hello@crossleycopywriting.com or by telephone, on +44 (0) 7766554615.